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Orlando, FL, United States (hybrid)
26 days ago
Madison, WI, US
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Orlando, Florida, United States (hybrid)
26 days ago


Job Description :
Job Summary:

The Site Director, Fulfillment Center is responsible for managing a pharmacy fulfillment center, which enable a convenient, personalized, pharmacy customer experience.  Accountable for all aspects of a fast paced and automated fulfillment center.  Leadership and direction of all aspects of staffing, operations, policy/procedure and employee engagement.  Accountable for partnering with the product and service delivery leaders to ensure excellent customer support and transformational capabilities for both internal and external customers. 

Job Responsibilities:
  • Responsible for developing and managing the annual Fulfillment Center budget.
  • Manages all Fulfillment Center Key Performance Indicators.
  • Responsible for ensuring superior Fulfillment Center morale and effective management of all team member programs.
  • Manages all Fulfillment Center equipment and facilities maintenance programs.
  • Manages Walgreens performance management programs and effectively develops management team through performance development process.
  • Establishes and maintains constructive working relationships with other site leaders and business leaders across Walgreens.
  • Directs the efforts to ensure best in class service delivery and efficiency in alignment with Walgreens service and compliance goals.
  • Partners with selective business entities within the Walgreens family of companies and Centralized Services teams to drive innovation and service optimization.
  • Translates business strategies into clear objectives for site members.
  • Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.


External Basic Qualifications :
  • Bachelor’s degree and at least 6 years of experience in a fulfillment, warehousing, logistics or complex/multi-site pharmacy environment OR a high school diploma/GED and at least 9 years of experience in a  fulfillment, warehousing, logistics or complex/multi-site pharmacy environment.
  • Multi years of experience with fulfillment and/or distribution product flow.
  • Multi years of experience analyzing data using statistical methods and developing and delivering presentations to various levels within an organization and to external representatives.
  • Experience with budget, forecasting, scheduling operations and client services and support.
  • At least 2 year of experience contributing to financial decisions in the workplace.
  • At least 3 years of experience of direct leadership, indirect leadership and/or cross-functional team leadership.  
  • Willing to travel up to 25% of the time for business purposes (within state and out of state).
Preferred Qualifications :
  • Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
  • Group facilitation experience with process improvement teams.
  • Experience working with automated systems (RF technology, WMS, conveyor and sortation).
  • Lean experience in a manufacturing or logistics environment.
  • Experience with cutting-edge prescription dispensing equipment.

Job Information

  • Job ID: 69060676
  • Workplace Type: Hybrid
  • Location:
    Orlando, Florida, United States
  • Company Name For Job: Walgreens
  • Position Title: Site Director, Fulfillment Center - Orlando, FL
  • Job Function: Retail
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Experience: 2-3 Years
  • Required Travel: 0-10%

Please refer to the company's website or job descriptions to learn more about them.

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